Cookie Policy

Last updated: March 6, 2026

This Cookie Policy explains how Snapbrick, Inc. (“Snapbrick,” “we,” “us,” or “our”) uses cookies and similar technologies on our websites and, where applicable, in connection with our services.

For more information about how we handle personal information, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (such as a computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to site owners.

We may also use similar technologies such as pixels, tags, scripts, and local storage. In this policy, we refer to all of these as “cookies.”

2. Where We Use Cookies

We primarily use cookies on:

  • Our marketing and informational websites (the “Sites”); and

  • Certain web-based components related to our services, for example pages you access to view documentation, manage your account, or interact with Snapbrick outside of Salesforce.

Snapbrick operates as a Salesforce managed package, and much of the product experience runs inside your Salesforce environment, which has its own cookies and tracking technologies governed by Salesforce’s policies.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Sites to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take, such as:

  • Navigating pages;

  • Accessing secure areas;

  • Managing your cookie preferences.

You can set your browser to block these cookies, but some parts of the Sites may not work correctly.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use the Sites so we can measure and improve performance. For example, they may:

  • Track which pages are visited and how long visitors stay;

  • Help us understand which links are clicked;

  • Provide aggregated statistics about usage.

  • Help us understand how visitors use the Sites so we can measure and improve performance.

The information collected is typically aggregated and does not directly identify you.

3.3 Functionality Cookies

These cookies allow the Sites to remember choices you make and provide enhanced, more personalized features, such as:

  • Remembering your preferences (e.g., language);

  • Remembering certain settings or selections between visits.

  • Support enhanced features such as live chat, in-app messaging, and personalized content.

If you disable these cookies, some features may not function as intended.

3.4 Advertising and Targeting Cookies

We use advertising or targeting cookies that may be set by us or by third-party partners to:

  • Deliver more relevant ads or content on other websites;

  • Measure the effectiveness of campaigns;

  • Build a profile of your interests based on your browsing.

4. Third-Party Cookies

Some cookies on our Sites may be set by third parties, such as:

  • Analytics providers;

  • Customer support or chat tools;

  • Advertising and marketing partners.

These third parties may use cookies in connection with their own services. We encourage you to review their privacy and cookie policies for more information about their practices.

5. How You Can Control Cookies

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to:

  • View which cookies are stored;

  • Delete cookies;

  • Block cookies from being stored;

  • Receive a warning before a cookie is stored.

The methods for doing so vary by browser. Please refer to your browser’s help or support pages for more information.

5.2 Third-Party Opt-Out Tools

Some analytics and advertising providers offer their own opt-out mechanisms. If we use such providers, we may link to their tools or describe them in our Privacy Policy or other materials.

Please note: If you block or delete cookies, some features of the Sites may not function properly, and your preferences may not be saved.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last updated” date at the top, and may provide additional notice where appropriate.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us:

Snapbrick, Inc.
Email: team@snapbrick.ai